+- Avantree Community (https://community.avantree.com)
+-- Forum: General (https://community.avantree.com/forumdisplay.php?fid=277)
+--- Forum: General Questions (https://community.avantree.com/forumdisplay.php?fid=279)
+--- Thread: Well Done! (/showthread.php?tid=51)
Well Done! - raystroud123@gmail.com - 09-30-2022
Hi all, it's very easy these days to critisise a company but I also think it is often nice to do the oposite and say Thank You! I have bought a few items from Avantree, and have to admit to having a few hiccups on the way but I have to say, they have always been recitified by the EXCELLENT after care offered by the team.
I recently purchased a portable transmitter and found that it wasn't holding the charge, so I called the team on chat, and Hey Presto - Problem solved, they sent me a replacement without question.
I wish other companies were as good - Thank You once again Avantree for your superb service and aftercare!
Best wishes,
Raystr.
RE: Well Done! - AvantreeOfficial - 10-04-2022
Hi Ray,
Thank you for your kind words and we are glad to hear you are enjoying our products and found customer support for your charging issue. Please let us know if there is any further support you need!